Privacy Policy

Q-Cut website is owned by LION TECHNOLOGIES LIMITED, which is a data controller of your personal data.

Effective Date: 26 May 2025

At Q-Cut, we are committed to protecting your personal information and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UK Data Protection Act 2018 (DPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

When you create a user account with Q-Cut and use our mobile application, we collect the following types of information:

- Personal Identification Information: Name, email address, phone number, and any other details you provide during account registration.

- Appointment Information: Details related to your queue status, barber/salon preferences, and service selections.

- Usage Data: Information about how you use the application, including your IP address, device information, and activity logs.

- Location Data: If you grant permission, we collect information about your location to provide relevant barber shop or salon options.

2. How We Use Your Information

We use your information for the following purposes:

- Account Management: To create and manage your user account and provide access to our services.

- Service Improvement: To analyze usage patterns and improve the functionality and performance of the Q-Cut application.

- Communication: To send you updates, notifications, and promotional materials related to Q-Cut and our partners, provided you have consented to receive such communications.

- Support: To respond to your inquiries and provide customer support.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Consent: Where you have given your explicit consent to the processing of your data for specific purposes.

- Contractual Necessity: To fulfill our contractual obligations with you, such as managing your queue and appointments.

- Legitimate Interests: For purposes such as improving our services and ensuring security, provided these interests do not override your data protection rights.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

- Service Providers: Third parties that provide services on our behalf, such as hosting, data analytics, and customer support. These providers are bound by confidentiality agreements and are required to protect your data.

- Legal Requirements: If required by law or to respond to legal processes, we may disclose your data to regulatory authorities or legal entities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes using encryption, secure servers, and access controls.

6. Your Rights

Under the Data Protection Act 2018 and GDPR, you have the following rights regarding your personal data:

- Access: You can request a copy of the personal data we hold about you.

- Rectification: You can request that we correct any inaccurate or incomplete information.

- Erasure: You can request the deletion of your personal data, subject to legal and contractual obligations.

- Restriction: You can request that we restrict the processing of your personal data in certain circumstances.

- Portability: You can request a copy of your data in a structured, commonly used format.

- Objection: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When your data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the policy on our website and app.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: contact@q-cut.co.uk